Your Privacy Matters at Mahaveer – Electric Essentials
Mahaveer – Electric Essentials is committed to protecting your personal information and providing a safe, transparent shopping experience for electrical products. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
1. Introduction
Mahaveer – Electric Essentials (“we”, “our”, or “us”) operates an eCommerce platform for electrical products such as circuit breakers, panels, relays, PLCs, transformers, and related items. We value your trust and are committed to handling your personal information responsibly.
2. Information We Collect
We may collect the following categories of information when you use the app:
- Personal Information: name, email address, and delivery address.
- Order Information: products ordered, order history, and transaction details related to Cash on Delivery purchases.
3. How We Use Your Information
Your information may be used to support the core functioning of the Mahaveer – Electric Essentials app and related services.
Order Processing
To process, confirm, and deliver your orders efficiently.
Customer Support
To respond to questions, resolve issues, and provide assistance.
App Improvement
To improve features, reliability, and user experience.
Security
To detect fraud, misuse, and protect the app and its users.
4. Payment Information
Mahaveer – Electric Essentials currently supports Cash on Delivery (COD) only. We do not collect, store, or process online card, UPI, bank account, or digital wallet payment information within the app.
5. Data Sharing & Disclosure
We do not sell your personal information. Limited information may be shared only when necessary for business operations.
- Delivery partners: to fulfill and deliver your orders.
- Service providers: to support app functionality, hosting, analytics, or technical services.
- Legal compliance: where disclosure is required by law or to protect rights, safety, and security.
6. Data Security
We use reasonable technical and organizational safeguards to protect your personal information against unauthorized access, misuse, disclosure, or loss. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
7. Data Retention
We keep your information for as long as needed to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce policies.
Active Account
Your data may be retained while your account remains active.
Post-Deletion
Some limited records may be temporarily retained for fraud prevention, legal compliance, or security.
8. Account Deletion
If a user wants to delete their account, they can do so directly in the app from the Account section.
- Open the Mahaveer – Electric Essentials app.
- Go to the Account section.
- Select the account deletion option.
- Confirm the request to permanently remove the account.
9. Your Rights
You may have the right to:
- Access the personal information associated with your account.
- Correct or update inaccurate details.
- Request deletion of your account through the in-app account section.
10. Children’s Privacy
Mahaveer – Electric Essentials is not intended for children under the age of 13. We do not knowingly collect personal information from children. If such data is identified, we will take appropriate steps to remove it.
11. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. Any updates will be reflected on this page with a revised effective date. Continued use of the app after changes means you accept the updated policy.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, you can contact us using the details below.